We do not offer refunds. There are no exceptions. If you would like to exchange your item or receive a store credit, it must be done within 3 days of the original purchase date. A receipt must be shown for an exchange along with the merchandise being in perfect condition. We will not accept items that are used, stained, damaged or contain an odor. All original tags must be attached. We cannot cancel or change an order once it has been placed, you are welcome to return and exchange your items in accordance with our Return/Exchange Policy once your order has been delivered to you.
Item must be shipped back to us within 3 days of original date it was received. Item must be in perfect condition for exchange to be approved and or issued store credit. Store credit will be given in the form of an e-gift card minus shipping fees. We will not approve an exchange or give a store credit if item has been worn, damaged, stained, have any odor, or missing any original tags. Understand we have the right to refuse an exchange due to any item not in its original condition, has been worn, has an odor, damaged or missing pieces for reasons not due to our error. All items must have all original tags attached including any hang tags.
Any item that is not documented within 3 days of delivery, it will be refused for an exchange. Customer is responsible for all shipping fees to send order back to Luxechic Couture. Shipping fees are not refundable.
All items that are on sale are final sales! No exchanges or refunds for sale items! Please make sure you purchase the correct size. No exceptions!